The Big Heart

You're genuinely moved by what happens to people, you don't get swept into their state, and you're less exact about what they're actually experiencing. The warmth here is the real thing and it isn't performance — the impulse to do something for someone having a bad week is the part people remember years later, and you have it reliably. What travels less well is the aim. Comfort built out of what you would need, offered to someone who needs something else, lands as a near miss: kind, and slightly beside the point. It's also the failure that is hardest to see from the inside, because the effort was genuine and the response was polite. The correction is small and unglamorous — ask rather than infer. «What would actually help?» is a question this profile is better placed to ask than any other, because once you have the answer you will act on it.